Supaglypta Alexander - RD0647

Key points

1. All orders received by 2:30 pm are dispatched as a standard next business day delivery - applies to UK Mainland only.
2. Your standard next business day delivery is free of charge if you spend £50 or more - applies to UK Mainland deliveries only.
3. We offer Saturday delivery if this is the most convenient time for you. See below.
4. UK Mainland excludes Northern Scotland other remote areas - please see the bottom of the page for applicable postcodes.

The easiest way to check your delivery cost is to add all of the products you are intending to buy to your basket and then click on My Basket link top of the page. Then click on View Your Basket. On My Basket page you can enter your post code to check the delivery cost. Please note that for most international deliveries you need to contact us for a quote.

Returns

Please read the details of our return policy further down on this page and note that unlike some other retailers, we DON'T charge re-stocking fees on returned products. This may not apply if purchases are made through other sales channels outside of this website. 

1. All orders received before 2:30 pm will be dispatched the same day as standard next day delivery.
2. Orders taken after 2:30 pm will be dispatched the following business day.
3. No Saturday dispatch.

Saturday Delivery – UK Mainland Only

1. Order your products to be delivered on Saturday. The latest you can place the order is Friday 2:30 pm.
2. Your delivery cost contribution on ordes below £100 - £12.99
3. On orders over £100 - £8.99

 Standard and pre 12 pm Next Business Day Delivery - UK Mainland 

1. All orders received by 2:30 pm are dispatched as next day delivery. Your contribution to the delivery cost is as follows:
2. On orders under £50 – £4.99
3. On orders over £50 – free delivery
4. Next business day, pre 12 pm delivery - £8.99 for orders below £50 and and £4.99 for orders above £50.00
5. Please note, there is no Saturday dispatch. 
6. UK Mainland excludes Northern Scotland and other remote areas – see applicable post codes at the bottom of the page.

 Northern Scotland – 3 to 4 days

1. Your contribution to the delivery cost is as follows:
2. Orders under £100 -  £14.98
3. Orders over £100 -  £13.98
4. Orders over £200 - £11.98
5. Orders over £350 - Free Delivery
6. Please note there is no Saturday dispatch.
7. You can find applicable post codes at the bottom of the page.

Isle of Man  – 3 to 4 days

1. Your contribution to the delivery cost is as follows:
2. Up to 25 kg – £24.60
3. Up to 50 kg – £39.99
4. Up to 75 kg – £52.40
5. Over 75 kg – £69.99 – this is the maximum amount you’ll pay
6. Please note there is no Saturday dispatch.

Jersey and Guernsey - 3 to 4 days

1. Your contribution to the delivery cost is as follows:
2. Up to 15 kg – £9.33
3. Up to 25 kg - £14.98
4. Up to 35 kg - £19.15
5. Up to 44 kg - £24.99
6. Over 44 kg – £33.33 
7. Please note there is no Saturday dispatch.
8. Please specify 'Jersey' or 'Guernsey' as the delivery country in your address. This will deduct VAT.

Northern Ireland – 2 to 3 days

1. Your contribution to the delivery cost is as follows:
2. Up to 25 kg – £15.60
3. Over 25 kg – £26.40
4. Over 50 kg – £34.80
5. Over 75 kg - £39.98 – this is the maximum amount you’ll pay
6. Please note there is no Saturday dispatch.

Republic of Ireland – 2 to 4 days

1. Your contribution to the delivery cost is as follows:
2. Up to 25 kg – £18.60
3. Over 25 kg – £31.90
4. Over 50 kg – £46.80
5. Over 75 kg – £58.80 – this is the maximum amount you’ll pay
6. Please note there is no Saturday dispatch.

EU Delivery
We can delivery to all counties in the EU. You should be able to get delivery cost to your country by checking it at the checkout. If you aren’t getting the correct delivery option, please send us an email on info@coveryourwall.co.uk and we’ll get back to you with a quote.

Worldwide Delivery
Please get in touch with us if you’d like your order delivered to countries outside of Europe. Please send us an email to info@coveryourwall.co.uk listing what products you’d like to purchase. Please provide your delivery address at the same time so that we can get an accurate delivery cost.

General

• Please make sure you keep the receipt enclosed with your goods.
• When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.
• All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Typically, delivery time is 48 to 72 hours subject to availability. However, delivery may take up to five working days.
• The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.
• Delivery will be between the hours of 8am and 6pm; we are unable to confirm a time.
• coveryourwall.co.uk will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.
• Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and coveryourwall.co.uk shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Postage

1. You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order; however, you are obliged to choose the correct delivery area by selecting the correct post code in the basket section of the website and apply the correct postage charge to your order.

Force Majeure

1. coveryourwall.co.uk shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Returns

1. If you need to return a product purchased from coveryourwall.co.uk then you have 30 working days to do so. Before returning your goods, please contact us.
2. The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us.
3. The goods should also be returned with their original box, packing and accessories.
4.  If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 24 hours of receipt of the goods. 
5. Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
6. NB. Return of goods where the cause isn't the fault of the product: in this case, you'll need to cover the return courier cost.
7. This returns policy does not affect your legal rights.
8. Please note that we DON'T charge re-stocking fees on returned products. This may not apply if purchases are made through other sales channels and not on this website. 

Cancellation of Orders

1. You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken.
2. You can cancel an order by following the links on the coveryourwall.co.uk website, or by calling us on 0800 009 6474.

Post codes qualifying as Northern Scotland and other remote areas

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.